Frequently Asked Questions
Common concerns and questions are answered here. In case your question isn't listed, or you've got more, feel free to Contact Us!
Your site's broken! Why doesn't my discount work or the DEEcal I want show up?
Sorry to hear it! We're a small team with a gigantic dream! We must've made a mistake somewhere - but we'd be more than happy to get the trouble straightened out & honor anything that didn't work. Please get in touch!
Why doesn’t the billing name on my credit card say “DEEcals by Norman DEE?”
Our parent company’s name is
Norman Dee Associates, now entering its 43rd year as a sign company. DEEcals is 1 of our divisions. Our name, Norman Dee Associates, may appear on your credit card or PayPal statement.
What material do you use for DEEcal stickers?
It's a removable adhesive called vinyl that is counter-cut & leaves no residue! It should last for years!
We're also experimenting with a woven polyester material that is tear-resistant & much stronger than vinyl! It's even reusable!
How many different styles are there for DEEcals?
We currently have 3 main types:
Outa Bounds, Custom DEEcals, & ones with unique shapes.
How many sizes are there of DEEcals?
We currently have
4 main sizes. We'll be updating this page with more information, soon.
Are there any installation tips?
- Make sure the coating on the backing paper doesn't peel off & stick to the back of your DEEcal. On rare occasions the blade cuts a little too DEEp into the backing paper; if this happens, use a fingernail or a tool to separate the coating from your DEEcal.
- Make sure your intended surface for installation is CLEAN. Dirt and/or dust will hurt sticking. They work much better on flat, non-porous (smooth) surfaces.
- Allow freshly painted surfaces to dry for about a week so the paint can “outgas” leading to better sticking.
- After installation, it’s a good idea to keep the backing paper in case you want to remove it for a while & you don’t intend to use it again right away.
How do I know you're safe to buy from?
We're glad you asked! We proudly display the seals of both Authorize.net & PayPal so you feel safe & secure while you shop DEEcals!
For more in-depth info, click here.
All prices, including from any and all special sales, are subject to change without any prior notice.